To provide you with an accurate quotation, we kindly ask for some visual references of your stairs. Please include images that showcase the key components such as newel posts, handrails, turns in the stairs, and any other relevant features. In most cases, just a couple of images are sufficient for us to gather the necessary information and provide an accurate quote.

If your requirements are difficult to describe in the notes section, we recommend sending us an image of the desired finish as the third attachment.

Alternatively, you can reach out to us via email using the contact details provided below. If you prefer to discuss the details further, please feel free to give us a call at (01344) 534035. Our team will be happy to assist you.

Our goal is to provide a response to every inquiry within 48 hours. We strive to promptly address all submitted forms and ensure you receive a timely reply.

Although our headquarters are located in Bracknell, we do travel outside of our immediate area to carry out projects. To confirm whether we cover your specific location, please include your postcode when submitting the form. This allows us to verify the coverage in your area and provide you with the necessary information.

The duration of a staircase renovation can vary depending on the specific project. In general, most projects are completed within a timeframe of 2 days. However, since each project is unique, some may require more time while others may be completed in less time. Once we have assessed the condition of your existing staircase and have a clear understanding of the desired finish, we can provide you with an accurate estimate of the duration for the renovation works.

We’ll review your details and send a clear email quotation, including example images to outline the proposed finish and price.You’re then free to review everything in your own time and let us know if you’d like to proceed or make any adjustments..

We work without sales teams or showroom overheads, so our pricing reflects the work itself rather than additional layers of cost. This allows us to offer very competitive like-for-like pricing without compromising on quality or finish.

If you already have a quote, please send the full specification along with images of your existing staircase to dan@carpentrybycarters.com, so we can review and compare everything on a like-for-like basis.